Pandora on Vizio

While you can listen to Pandora on many Vizio devices, listeners with newer devices (2017 or later) will have access to additional Pandora Plus and Pandora Premium functionality.

Read on for more information about how to set up, operate, or troubleshoot your specific Vizio device.

Older Vizio devices (pre-2017)

Set up Pandora on older Vizio devices
Troubleshooting on older Vizio devices

Newer Vizio devices (2017+)

Set up Pandora on newer Vizio devices
Sort stations on newer Vizio devices
Delete stations on newer Vizio devices
Explicit content on newer Vizio devices
Sign out of Pandora on newer Vizio devices
Troubleshoot Pandora on newer Vizio devices

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Set up Pandora on older Vizio devices

Here's how to activate Pandora on your Vizio device:

1. Launch Pandora on your device.
2. You will see an activation screen, with the activation code. Make sure to keep the activation code up on your device until the following steps are complete.
3. From a computer, go to http://www.pandora.com/vizio and enter the activation code.
4. Select whether you have an existing Pandora account or whether you need to create a new account, and follow the steps to complete the setup process.

At that point, the player screen should take you into Pandora – if not, hit Enter.

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Troubleshooting on older Vizio devices

First make sure that your device has the latest Firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete.

If that doesn't work, here are a few standard network troubleshooting steps:

• Try connecting directly via an Ethernet cable rather than WiFi (if you have this option on your device), and see if that helps.
• Try rebooting your modem and router and restarting the device.
• Try removing and re-adding the app (if this is possible on your device).

If none of those steps help your issue, we've heard from some listeners that setting the IP address on the TV manually has helped.

Your success in setting a manual IP depends on your router. If a router is configured for DHCP, it might not always let you set a static IP. You might need to know your router's IP address to fill in all the fields, and pick an IP address that fits within the allowed range.

Instructions for manually setting the IP address:

1. From the home screen, press the Menu button on the remote.
2. Select Network.
3. Select Manual.
4. Under this menu, you should see your current IP address info (IP, Subnet, Gateway, Pref. DNS, Alt. DNS). Write it down.
5. Set DHCP to Off.
6. Fill in all the IP info that you wrote down again.

Usually it will look something like this:

• IP: 192.168.0.[some number between 1-255 of your choosing]
• Subnet: 255.255.255.0
• Gateway: 192.168.0.1
• Pref DNS: 192.168.0.1

Once you've done this, try loading Pandora again.

You can also contact Vizio directly to troubleshoot your specific device and settings: 

• Vizio Support Site
• Vizio Live Chat
• Vizio Support Phone: 844-254-8087

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Set up Pandora on newer Vizio devices

1. Launch Pandora and select Log In.
2. You will see the activation screen, with the activation code.  Make sure to keep the activation code screen up on your device until the following steps are complete.
3. If you'd like to activate your device from the web, visit this activation page and enter the activation code. To activate your device from your mobile phone instead, open the Pandora app and go to Settings, then tap Device Activation and enter the code.
4. Finally, select Continue on your device.

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Sort stations on newer Vizio devices

Sort stations as a Free or Plus user:

By default your stations will be sorted by those most recently played.

If you'd prefer that your collection be sorted alphabetically, you can change this preference in your Settings. Simply open your Settings, select Content Settings, and select the A to Z sorting option.
 

Sort stations as a Pandora Premium subscriber:

You can sort your collection within My Music by using the Up and Down keys on your remote.

By default your albums, playlists and songs will be sorted by the date you added them, and your stations will be sorted by those most recently played. Artists are always sorted alphabetically.

If you're looking for one of your playlists, just search for it in the search bar, and Pandora will pull it up for you.

If you'd prefer that your albums, playlists, songs, or stations be sorted alphabetically by default, you can change this preference in your Settings. Simply open your Settings, select Content Settings, and select the A to Z sorting option.

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Delete stations on newer Vizio devices

To delete a station from your Vizio device, start playing the station you'd like to delete. Then, using the directional pad on your remote, tap the center button to interact with the album art of the currently playing track.

This should display the option to delete the station.

For Premium Users on newer Vizio devices:

While you can delete radio stations from your Vizio device, it's not currently possible to delete playlists. You can delete playlists from our website or your mobile device, and your changes will carry over.

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Explicit content on newer Vizio devices

Explicit Content filtering is on by default for in-home products like Vizio devices, since they are frequently used in family settings.

To view or edit your explicit filter within Pandora on a newer Vizio device:

1. Open your Settings. 
2. Select Content Settings.
3. Adjust your preferences. You will be prompted to input your current Pandora password to save this setting.

Enabling the Explicit Content filter will limit Pandora to playing music on your stations that could play on daytime broadcast radio. Note that this can only be applied to all your radio stations (not specific stations or on-demand content).

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Sign out of Pandora on newer Vizio devices

To sign out of your Pandora account on your Vizio device, click on Settings and select Sign Out.

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Troubleshoot Pandora on newer Vizio devices

This issue is usually specific to the network you're using to access Pandora, or due to an error on the device itself.

First, make sure your device has the latest firmware by checking for a new update.

To do this, press Menu on your remote and scroll down to Support. Then select Software Update.

If an update is available, try loading Pandora again once the update is complete.

Next, try deleting and re-adding the Pandora app from the app store on your Vizio device.

If you're still having the same problem, then try a few standard network troubleshooting steps:

• Try connecting directly via an Ethernet cable rather than using Wi-Fi (if you have this option on your device), and see if that helps.
• Try rebooting your modem and router and restarting the device.

You can also contact Vizio directly to troubleshoot your specific device and settings: 

• Vizio Support Site
• Vizio Support Email
• Vizio Live Chat
• Vizio Support Phone: (877) 698-4946