Chrome Troubleshooting

If your system meets our Minimum Specifications to Run Pandora and you're still experiencing trouble playing Pandora on Chrome, select one of the following options to see if that solves your issue: 

General Troubleshooting for Chrome
Enable Autoplay for Pandora in Chrome

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General troubleshooting for Chrome

If you’re having issues using Pandora in Chrome, many times quitting your browser completely, re-opening it and going back to pandora.com can help. 

To troubleshoot Pandora on Chrome:

1. Update Chrome.

2. Delete Browsing Data (including browsing history, cache and cookies):

• Click the three vertical dots in the upper right corner of the browser toolbar and select Delete Browsing Data. 

• On this screen, please select All time for the time range, and then click on Delete Data. 

• Restart the browser and go back to pandora.com.

3. Allow pop-ups for Pandora:

• Click the three vertical dots in the upper right and select Settings.

• Under Privacy and security, select Site Settings.

• Click Pop-ups and redirects.

• Under Allowed to send pop-ups and use redirects, check if pandora.com is listed. If not, click Add, enter https://www.pandora.com.

4. Turn off extensions:

• Disable HTML5 Autoplay, Adblock, and NoScript, or allow www.pandora.com within them. by visiting chrome://extensions/ on your web browser. 

5. Check your VPN settings to ensure Pandora isn’t blocked.

6. Try a different browser.

• Using a different browser such as Firefox may help.

7. Restart your computer and try Pandora again.

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Enable Autoplay for Pandora in Chrome

Chrome introduced a policy that blocks unwanted autoplays and sounds when a user opens a new website on their desktop. This policy may prevent Pandora from automatically playing your station when you first open it in the browser.

In order to bypass this, you'll need to manually click on the play button in order to initiate playback on Pandora. Over time, Chrome should learn your autoplay preference when you open Pandora.