How to Delete Your Pandora Account

If you delete your account, that decision is final. We will not be able to recover it, your Thumbs, or any content you had collected.

Please note that when we deactivate, cancel, delete your account, or remove the data associated with your account, this does not ensure a complete or comprehensive removal of the content or information you may have posted or otherwise made available on our service. Further, if you chose to publish content from our service on a third party site like Facebook or Twitter, we do not remove that content when you deactivate, cancel, or delete your account, or request that we remove the data associated with your account.

Select which action you'd like to take with your account below:

I want to deactivate my Pandora account.
I want to permanently delete my free Pandora account.
I want to permanently delete my Pandora Plus or Pandora Premium account.
I want to cancel my subscription or update my billing information. 
I am experiencing a technical issue.

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I want to deactivate my Pandora account.

There is no way to temporarily suspend or deactivate your Pandora account.

If you're a paid subscriber, you can cancel your subscription and resubscribe whenever you like.

If you're a free listener, you can keep your Pandora account open even if you're not using it.

Either way, keeping a free Pandora account open with Pandora is the only way to avoid losing the content or Thumbs you've curated.

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I want to permanently delete my free Pandora account.

To delete your account from a mobile device:

• Open the Pandora app and go to your Profile.

• Tap on the Settings gear in the top right corner and select Account.

• Tap Delete Account.

To delete your account from a computer:

• Click the icon (initial or picture) in the upper right corner of the screen.

• Visit Settings and then Account.

• Click Delete Pandora Account at the bottom right corner of the page.

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I want to permanently delete my Pandora Plus or Pandora Premium account.

Subscribers who would like to completely delete their Pandora accounts will first need to cancel their subscription, allow that subscription to expire, and then follow the instructions above for deleting a free account.
It's important that you cancel your subscription prior to deleting your account, to avoid further charges.

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I want to cancel a subscription or update my billing information.

If you would like help canceling a payment or changing your credit card information, please refer to these articles:

• Cancel your subscription
• Change your payment information

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I am experiencing a technical issue.

Canceling your subscription or deleting your account will not resolve any technical issues you may be having.

We recommend checking out our troubleshooting articles or emailing us for more assistance.