Support Center
Account
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Contact Pandora Support
We provide email support 7 days a week and we're committed to responding to you as quickly as possible. We do ...
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Refunds
We offer pro-rated refunds for Pandora One. We do not offer refunds for gift subscriptions. If you'd like a p...
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Listening on Multiple Platforms
Pandora accounts follow the email address, not the device. You can sign into the same Pandora account on any c...
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Opt Out of Pandora Marketing Emails
On the Web: If you'd like to stop receiving marketing emails from Pandora, sign in to your account, click you...
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Change Credit Card Information
To change your credit card information, sign in to your account, click your email address on the top right cor...
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Why does Pandora need my Postal / Zip Code?
The free version of Pandora is supported by advertisements, and we want to be able to show the most relevant a...
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Why does Pandora need my Gender?
The free version of Pandora is supported by advertisements, and we want to be able to show the most relevant a...
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Why does Pandora need my Birth Year?
The free version of Pandora is supported by advertisements, and we want to be able to show the most relevant a...
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Pandora vs. Pandora One
We're happy to have listeners whether they are paid or free. The free version of Pandora is supported by adver...
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Is paying for Pandora online safe?
Credit card transactions on Pandora are secured by state-of-the-art security and processed by the largest and ...