Email us  |  Join our community      

Support Center

On The Web

  • Two Songs Playing at Once

    It's possible that you've got Pandora open in one or more tabs/windows. Make sure to close any other browser ...

    Jul 17, 2013 12:20PM PDT
  • Clicking Sound in Internet Explorer

    There is a setting in Windows XP to make a click sound when you open a new web page in Internet Explorer. Eac...

    May 09, 2013 03:33PM PDT
  • Update Flash player

    You can install the latest version of the Flash player here: You must ackn...

    Jul 17, 2013 12:26PM PDT
  • Desktop Shortcut for Pandora

    You can create a desktop shortcut for Pandora by going to and clicking on the P Icon th...

    Jan 28, 2014 05:08PM PST
  • Links Open in the Same Window

    If clicking a link opens it up in the same window, this could be a configuration with your browser to open new...

    May 09, 2013 03:33PM PDT
  • Sign Out of Pandora on the Web

    To sign out of your Pandora account, click your email address (or name) in the upper right corner and select S...

    Jul 17, 2013 12:31PM PDT
  • Audio Quality

    Pandora on the Web plays 64k AAC+ for free listeners and 192kbps for Pandora One subscribers. All in-home devi...

    May 22, 2013 09:34AM PDT
  • I'm tired of this track

    If you are tired of hearing a particular song you can choose to not hear it again for a while by doing either ...

    Jul 17, 2013 12:45PM PDT
  • Custom Skins

    Surround the Pandora player with one of our custom skins that will make the look of Pandora as personalized as...

    Oct 17, 2013 11:29AM PDT
  • Won't Stay Signed In

    If you're having trouble staying signed in to Pandora, make sure you don't have a setting selected that delete...

    May 09, 2013 03:33PM PDT

Contact Us