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Trouble Streaming Pandora on Vizio

Last Updated: Jan 22, 2014 05:00PM PST
First make sure that your device has the latest Firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete.
 
If you're still having the same problem, then please try a few standard network troubleshooting steps:

* Try connecting directly via an ethernet cable rather than wirelessly (if you have this option on your device), and see if it works better.
* Try rebooting your modem and router and then restarting the TV.
* Remove and re-add the Pandora app from the device.
* Try launching Pandora again.

If none of those steps help your issue, we've heard from some listeners that setting the IP address on the TV manually has helped.

Your success in setting a manual IP depends on your router. If a router is configured for DHCP, it might not always let you set a static IP. You might need to know your router's IP address to fill in all the fields, and pick an IP address that fits within the allowed range.

Instructions for manually setting the IP address:

- From the home screen, press the Menu button on the remote
- Select Network
- Select Manual
- Under this menu, you should see your current IP address info (IP, Subnet, Gateway, Pref. DNS, Alt. DNS), write it down
- Set DHCP to Off
- Fill in all the IP info that you wrote down again.

Usually it will look something like this:

IP: 192.168.0.[some number between 1-255 of your choosing]
Subnet: 255.255.255.0
Gateway: 192.168.0.1
Pref DNS: 192.168.0.1
Alt DNS: 192.168.0.1

Once you've done this, try loading Pandora again.  

You can also contact Vizio directly to troubleshoot your specific device and settings:

Support Link:  http://www.vizio.com/support/

Support Email:  techsupport@vizio.com

Support Phone:  (877) 698-4946

Live Chat:  http://chat.vizio.com/i3root/input.html?
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