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Trouble Streaming Pandora on Android

 

Android Phones:

 

If you're having issues listening to the Pandora app for your Android Phone, try the following steps*:

 

1. Uninstall the app: 

 
  • - From the home screen, press the menu key and select Settings then Applications.
  • - Select Manage Applications.
  • - Scroll down and select Pandora, then "Uninstall."
 

2. Power down the phone and pull the battery out (if this is possible with your device), then put the battery back in and turn the phone on.

 

3. Reinstall: Go to the Google Play Store and search for Pandora.

 

4. Clear data for Pandora:

 
  • - From the home screen on your device (not Pandora app), press the menu key

  • - Tap Settings.

  • - Tap the More tab.

  • - Tap Application Manager.

  • - Tap Pandora under the Downloaded tab.

  • - Tap "Clear data."

 

5. Make sure the app is installed to the phone's local memory:


  • - From the home screen on your device (not Pandora app), press the menu key.

  • - Tap Settings.

  • - Tap the More tab.

  • - Tap Application Manager

  • - Tap Pandora under the Downloaded tab.

  • - Tap "Move to local memory." If it says "Move to SD card," disregard.

 

6. Try switching between Normal Quality and High Quality:


  • - From the "Now playing" screen, touch the back arrow in the upper left corner of the screen.

  • - Go to the Settings tab.

  • - Tap Advanced.

  • - Try both High Quality and Normal Quality audio.

 

7. If you have a battery saver or task manager app, make exceptions for Pandora or try turning them off completely. To close one of these applications:


  • - Press and hold the home button on your device.

  • - Find the battery saver or task manager app.

  • - Swipe the app to the left or right to close that app.

 

Android Tablets:

 

If you're having issues listening to the Pandora app for your Android Tablet, try the following steps:

 

1. Uninstall the app: 

 
  • - Go to Settings then Applications
  • - Select Manage Applications
  • - Scroll down and select Pandora, then "Uninstall."
 

2. Power down the device, turn the device back on, and reinstall our app.

 

3. Reinstall: go to the Google Play Store and search for Pandora.

 

4. Clear data for Pandora:

 
  • - From the home screen of your device (not Pandora app), open the App drawer
  • - Tap Settings

  • - Tap Apps

  • - Tap Pandora under the Downloaded tab

  • - Tap "Clear data."

 

5. Try switching between Normal Quality and High Quality:


  • - If you are in portrait mode on the "Now Playing" screen, tap the three vertically-lined squares found on the top right of the screen then tap SettingsIf you are in landscape mode on the "Now Playing" screen, tap the gear icon found on the top right of the screen.

  • - Tap Advanced.

  • - Try "High Quality" then "Normal Quality" audio.

 

6. If you have a battery saver or task manager app, make exceptions for Pandora or try turning them off completely. To close one of these applications:

 
  • - From the home screen of your device (not Pandora app), tap the "Recent Apps" button.

  • - Find the battery saver or task manager app

  • - Swipe the app to the left or right to close that app.

 

Note: We do not support Pandora on rooted or unlocked phones, unofficial OS releases, or custom ROMs. We only support Pandora on configurations that we have fully tested, so as to ensure the application will work correctly and won't cause any problems with functions of the device.

*Instructions may differ slightly between various Android devices

 


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