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Pandora on Xbox

Please select your Xbox device below:

Xbox One
Xbox 360

 

Xbox One

Download App / Sign-In / Create an Account
Snap Feature
Troubleshooting


Xbox One Download App / Sign-In / Create an Account
You can follow the instructions below to start using the Pandora application on XBox One:

- Download the Pandora application from the XBox One “Apps Store.”
- Launch the application to see the “Welcome to Pandora” page.
- Choose "I have a Pandora Account" or "I am new to Pandora."

To Sign-In / Create an Account:
- Launch the application to see the “Welcome to Pandora” page.
- Choose "I have a Pandora Account" or "I am new to Pandora."


Xbox One Snap Feature
Using the below steps, you can listen to Pandora in the background while you play a game using the Snap feature:

- First, load Pandora, either through the Pandora app or Internet Explorer.
- Next, sign into your account and select the station you wish to listen to in the background. You can then leave Pandora and load the video game.
- Pause the video game and return to the Home screen.
- Select the Snap tile and select the Pandora or Internet Explorer App.
- Your station will load and start playing your favorite tunes!
- Last of all, return to the Home screen and select the game to start playing.

To change the station:

- Go to the Home screen and select the "Unsnap" tile to exit Pandora.
- Exit the game and reload Pandora.
- Select a new station and repeat the steps above.

*Note: the snap feature is only available on Xbox One. 


Xbox One Troubleshooting
First, if you haven't already, make sure that your internet connection is working properly.

- Try connecting directly via an ethernet cable rather than wirelessly (if you have this option), and see if it works better.
- Try rebooting your modem and router and restarting the device.

If that doesn't help, let's try uninstalling and reinstalling the app you use to access Pandora. (Note: You will need to be signed into your Xbox Live account.)

If you don't have the Pandora app pinned to your home screen, go to "My Games & Apps" from the home screen, choose Apps, and select Pandora.

If the Pandora app is pinned to your home screen, just highlight the Pandora tile and then:

- Press the Menu button on your controller
- Select "Manage app"
- Open the "Manage all" dropdown
- Choose "Uninstall all"
- Confirm that you want to uninstall the app
- Select “Uninstall"

Then, to reinstall the app:

- From Xbox Home, go to Apps and select Browse Apps.
- Browse or search for Pandora and select it to download the app.
- When the download is complete, Pandora automatically starts.

 

Xbox 360

Set-Up / Sign-In / Create an Account
Snap Feature
Troubleshooting

Xbox 360 Set-Up / Sign-In / Create an Account
If you have an Xbox 360 or older, you'll want to set up Pandora through Internet Explorer:

- From your Xbox's home page, launch Internet Explorer.
- Go to www.pandora.com
- You will be prompted to choose "I have a Pandora Account" or "I am new to Pandora".
- Selecting "I have a Pandora Account" will prompt you to sign in.
- Selecting "I am new to Pandora" will display a screen with instructions to activate your device.

To complete this process, do the following:

(Note: Do not exit the setup process on your Xbox during these steps)

- From a computer, go to www.pandora.com/activate
- Enter the activation code into the field provided and click "Activate Now".
- Select "Create a Pandora Account"
- Complete in your new account registration information.
- You can start a station here or return to your Xbox.
- If you create stations on your computer just select "Finished" when done.


Xbox 360 Snap Feature
Using the below steps, you can listen to Pandora in the background while you play a game using the Snap feature:

- First, load Pandora, either through the Pandora app or Internet Explorer.
- Next, sign into your account and select the station you wish to listen to in the background. You can then leave Pandora and load the video game.
- Pause the video game and return to the Home screen.
- Select the Snap tile and select the Pandora or Internet Explorer App.
- Your station will load and start playing your favorite tunes!
- Last of all, return to the Home screen and select the game to start playing.

To change the station:

- Go to the Home screen and select the "Unsnap" tile to exit Pandora.
- Exit the game and reload Pandora
- Select a new station and repeat the steps above.


Xbox 360 Troubleshooting
First, if you haven't already, make sure that your internet connection is working properly.

- Try connecting directly via an ethernet cable rather than wirelessly (if you have this option), and see if it works better.
- Try rebooting your modem and router and restarting the device.

If that doesn't help, let's try uninstalling and reinstalling the Internet Explorer app.

(Note: You will need to be signed into your Xbox Live account.)

To delete Internet Explorer:

- Go to Settings and select System.
- Select Storage.
- Select Hard Drive.
- Select Games and Apps.
- Highlight Internet Explorer and press Y.
- Select Delete and choose Yes to delete all items for Internet Explorer.

Then, reinstall Internet Explorer using the following steps:

- From Xbox Home, go to Apps and select Browse Apps.
- Press the Y button to search for Internet Explorer.
- Choose "Download Again".
- Confirm your download by selecting "Download Again" once more.

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