How can we help?
Information about Pandora Subscriptions
What is the difference between Pandora, Pandora Plus and Pandora Premium?
Why isn't Pandora Premium available when listening through a computer?
Where is Pandora Premium available?
How can I cancel my subscription or change my credit card information?
Pandora offers three ways to listen: free ad-supported Pandora, Pandora Plus and Pandora Premium. Each option offers access to our industry leading radio service.
Pandora is our free, ad-supported radio service. You can create stations based off of your favorite artists, songs, and genres. We'll take care of creating the playlist for you while you give us feedback on what you like and don't like. Rate music by giving it a Thumbs Up (meaning you like it and want more music like that on your station) or Thumbs Down (meaning you don't like it, or don't want music like that on this particular station). When you give a song a Thumbs Down, that song will never play again on that station.
Pandora Plus is our ad-free subscription service, that includes the ability to replay tracks, listen to 3 of your most played offline stations, higher quality audio, and a longer timeout period.
Pandora Premium includes all the benefits of Plus in addition to the ability to search and play songs on-demand, no timeouts, fully customizable playlists, and more offline listening options.
|Pandora||Pandora Plus||Pandora Premium|
|High Quality Audio||X||X|
|Offline Listening||X (mobile only)||X (mobile only)|
|On-Demand Listening||X (mobile only)|
Pandora Premium is a mobile-only subscription service. It's coming soon, but is not yet available on web.
As a Pandora Premium subscriber, you will receive all the benefits of Pandora Plus on desktop while we work on optimizing the Premium product for our web users. It's coming soon, so stayed tuned!
Premium will only be available in the US. Plus will continue to be available in Australia and New Zealand.
Please see these articles for more information:
Not what you're looking for? Try searching again or Email Us.