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Cancel, Deactivate or Delete your Account
Once your account is deactivated, canceled or deleted, we will not be able to recover your account, including any stations you had previously created or songs you liked.
Please note that when we deactivate, cancel, delete your account, or remove the data associated with your account, this does not ensure a complete or comprehensive removal of the content or information you may have posted or otherwise made available on our service. Further, if you chose to publish content from our service on a third party site like Facebook or Twitter, we do not remove that content when you deactivate, cancel, or delete your account, or request that we remove the data associated with your account.
Select the statement below that best describes your situation:
Canceling or deleting your Pandora account will not resolve any technical issues you may be having.
For questions about troubleshooting issues with your device, search our help page for a solution, or email us for more assistance.
If you would like to permanently deactivate, cancel, delete your account, or remove the data associated with your account, please choose your account status below:
Delete a Free Pandora Account
From a mobile device:
- Go to your Station List.
- Tap the menu icon then open Settings.
- Select Account, then tap Delete Account.
- Click the avatar in the upper right corner of the screen.
- Visit Settings and then Account.
- Click Delete Pandora Account at the bottom right corner of the page.
- Enter your password to confirm.
If you would like to delete your account completely, you will first need to cancel your Pandora Plus Subscription, allow that subscription to expire, then you can follow the instructions for deleting a free account.
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If you would like help with canceling a payment for a Pandora subscription or changing your credit card information, please check out our articles below for further instructions.
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